Description: Almost everyone is doing much more online in recent weeks as a result of social distancing requests and requirements related to the Copvid-19 pandemic. If you are working from home or completing the current school. College or university term online it can be helpful to know a bit about what Psychological research can tell us about how workplace meeting go and about how parameters shift or can be optimized when meetings shift from face-to-face to online. Think about what sorts of variables you think might be important or operate differently in online as opposed to face-to-face meetings and once you have your hypotheses in order have a read through the article linked below, and perhaps pursue one or two of its embedded research links and see how your hypotheses, and your recent experiences, map onto the Psychological research discussed.
Source: 4 Psychological Findings to Know Before Your Next Online Meeting, Kelly Strain, Helping People Connect, About the Collaborative Exchange, PGi.com
Date: February 26, 2020
Article Link: https://www.pgi.com/blog/2020/02/4-psychological-findings-to-know-before-your-next-online-meeting/ the entire blog site is relevant as well https://www.pgi.com/blog/
If you think about it, you will likely see that our adaptive standard for social interaction is face-to-face. This allows us to make use of many channels of information beyond just seeing the words other are producing. We can hear tone of voice and we can see facial expressions of emotion. We can see body language and we can track eye contact. We take all that information in often quite automatically and the result is that when we start to meeting others online for the first time the experience can be quite frustrating and disorienting. High quality communication in online settings requires planning and awareness of what is missing or harder to track. Connection quality is important, good audio, good real-time video and planning mechanisms to support turn taking and encourage general participation (it is NOT supposed to be like watching television). Managing local distractors like siblings, pets, children or distracting background noise is also important and something for which each participant must take responsibility. I suspect we will be seeing a huge spike in research and interest in online social interaction as a result of current circumstances with very useful results.
Questions for Discussion:
- How might an online conversation or meeting and an old-style face-to-face conversation or meeting differ?
- How might those differences impact the quality of online conversations or meetings?
- What tips or guidelines would you suggest groups consider before diving into their future meetings online in real-time?
References (Read Further):
Scott, P., Tomadaki, E., & Quick, K. (2007). The shape of online meetings. The International Journal of Technology, Knowledge, and Society, 3(4), 1-16. Link
Pongolini, M., Lundin, J., & Svensson, L. (2011, June). Global online meetings in virtual teams: from media choice to interaction negotiation. In Proceedings of the 5th International Conference on Communities and Technologies (pp. 108-117). Link
Kropf, R. (2002). How shall we meet online? Choosing between videoconferencing and online meetings. Journal of Healthcare Information Management—Vol, 16(4), 69. Link
Brooks, C. F. (2010). Toward ‘hybridised’faculty development for the twenty‐first century: blending online communities of practice and face‐to‐face meetings in instructional and professional support programmes. Innovations in Education and Teaching International, 47(3), 261-270. Link
Davis, K. (2012). Friendship 2.0: Adolescents’ experiences of belonging and self-disclosure online. Journal of adolescence, 35(6), 1527-1536. Link
Chen, J., Nairn, R., & Chi, E. (2011, May). Speak little and well: recommending conversations in online social streams. In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (pp. 217-226). Link